Grants for 911 dispatch centers9/1/2023 ![]() ![]() It summarizes program descriptions including funding amounts, application deadlines, eligible applicants, and allowable cost that may relate to emergency communications. This list identifies federal financial assistance programs (e.g., grants, loans, cooperative agreements) that support emergency communications investments. It is an educational tool and resource for program managers and grant applicants, which outlines issues and steps towards realizing the National Emergency Communications Plan's vision. This roadmap outlines key considerations of converging emergency communications initiatives, including systems, technology and policy. Roadmap to the Envisioned State of Emergency Communications (.pdf, 776.12 KB) This document provides public safety agencies and grant applicants with information on Project 25 (P25) standards and compliance. SAFECOM Guidance Frequently Asked Questions: Understanding P25 Standards and Compliance (.pdf, 283.77 KB).This fact sheet provides an overview of the SAFECOM Guidance on Emergency Communications Grants, including its six recommended investment priorities. SAFECOM Guidance on Emergency Communications Grants Fact Sheet (.pdf, 397.55 KB).This document is updated annually to provide current information on national policies, eligible costs, best practices, and technical standards for state, local, tribal, and territorial grant recipients investing federal funds in emergency communications projects. Emergency Communications Grant GuidanceįY 2023 SAFECOM Guidance on Emergency Communications Grants (.pdf, 1.68 MB) Telecommunicator Job ReclassificationĪs the duties of telecommunicators continue to evolve and expand, the National 911 Program works with the broader 911 community to reclassify the 911 Telecommunicator from “Office and Administrative Support” to a “Protective Service Occupation.” A four-part Public Safety Telecommunicator Reclassification toolkit helps PSAPs address the changes the Bureau of Labor Statistics needs to see to reclassify telecommunicators.These resources are available to help state, local, tribal, and territorial governments to identify available funding sources, plan emergency communications projects for federal grants, and inform decision-makers on the importance of funding and sustaining public safety communications systems. PSAPs continue to struggle with staffing and classification issues, and the Program supports efforts to improve recruiting and retention at 911 centers for the thousands of telecommunicators working to serve their communities across the U.S. The National 911 Program supports the work of the 911 community to provide training strategies for telecommunicators and has previously convened a working group of 911 associations to develop recommended minimum training guidelines for telecommunicators. Managers and supervisors may also be certified as emergency number professionals (ENPs) or certified public-safety executives (CPEs). Some 911 professionals are certified as emergency medical dispatchers (EMDs), emergency fire dispatchers (EFDs) or emergency police dispatchers (EPDs). This varied governance produces a unique challenge for training telecommunicators, as each agency may have its own educational standards. Throughout the nation, 911 call centers or public safety answering points (PSAPs)-also called Emergency Communication Centers (ECCs)-are managed by a variety of local and state agencies. They may also provide instructions to the 911 caller, which in many cases is essential to stabilizing or saving a life. They begin the important work of obtaining essential information, remaining calm, calming others, and sending the appropriate responders to the right location. Public safety telecommunicators are often the first point of contact in an emergency. ![]()
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